Frequently Asked Questions
Find answers to common questions about Halal Rewards's loyalty platform, features, and services.
After visiting a venue, staff scan the customer's wallet pass or app and stamps are added instantly. Customers can also scan QR codes or use NFC technology for seamless stamp collection.
Yes, businesses can define stamp targets, point values, and the rewards offered for each. You can create custom reward tiers, set expiration dates, and even offer special promotions for loyal customers.
Yes. We store only the data we need, and give users tools to access or delete their information on request. Our data handling follows UK GDPR principles and we prioritise customer privacy and data protection.
Halal Rewards is perfect for restaurants, cafes, spas, experience providers, and any hospitality business. We have special features for halal-friendly businesses and can accommodate various business models.
Starter is £24.99 a month for one location and Growth is £49.99 a month for unlimited locations. Both include the whole platform, with no contract. View our pricing page for detailed information.
Yes, we provide comprehensive customer support including email support, phone support during business hours, and detailed documentation. Contact us for any questions.
All Halal Rewards domains are part of the same platform and operated by the same company. Here's what each domain is used for:
- halalrewards.co.uk - Our main marketing website where you can learn about Halal Rewards, view pricing, and get general information.
- app.halalrewards.co.uk - The Halal Rewards web app for customers. Access the full loyalty experience from any browser, or install it on your phone's home screen.
All domains are secure and part of the Halal Rewards ecosystem. Your data is protected across all platforms under our unified privacy policy.
You can install the Halal Rewards web app on your phone's home screen so it works just like a regular app — no app store download needed.
On iPhone (Safari):
- Open Safari and go to app.halalrewards.co.uk
- Tap the Share button (square with arrow at the bottom)
- Scroll down and tap "Add to Home Screen"
- Tap "Add" — the app icon will appear on your home screen
On Android (Chrome):
- Open Chrome and go to app.halalrewards.co.uk
- Tap the three-dot menu in the top-right corner
- Tap "Install app" or "Add to Home screen"
- Tap "Install" to confirm
The web app takes up no storage, is always up to date, and provides the same full experience as the native iOS and Android apps.
We cover both! Depending on the plan you choose, you can manage multiple locations or distinct business brands all from a single dashboard. Growth is built for exactly that: unlimited locations and unlimited staff seats, with multiple business accounts under one login.