Halal Rewards Business App - Privacy Policy

Last Updated: January 19, 2026

Halal Rewards ("Halal Rewards", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the Halal Rewards Business mobile application ("Business App") for scanning QR codes and managing customer transactions.

1. WHO THIS POLICY APPLIES TO

This policy applies to Business Partners and their authorized staff members who use the Halal Rewards Business App to:

  • Scan customer QR codes
  • Process reward transactions
  • View limited customer transaction information
  • Manage business-specific rewards and offers

1.1 Access Requirements

The Business App is restricted to authorized users only:

  • You cannot self-register on the Business App
  • You must be an existing business partner or authorized staff member
  • Access credentials are provided by Halal Rewards or your business administrator
  • Your access is limited to your associated business location(s)

2. INFORMATION WE COLLECT

2.1 Business User Information

Account Information (Provided by Administrator):

  • Email address (used for login)
  • Password (encrypted)
  • First name and last name
  • Role/position within the business

Business Activity:

  • QR code scans performed
  • Transactions processed
  • Timestamp of each transaction
  • Rewards issued or redeemed
  • App usage patterns and session data

2.2 Limited Customer Information You Can View

When you scan a customer's QR code, you can view:

  • First letter of customer's email address and domain (e.g., "j***@example.com")
  • Transaction ID
  • Transaction amount (points, discount, or stamps for that specific transaction)

Important: No personally identifiable customer information is displayed in the app. You cannot view customers' names, full contact details, or their transaction history with other businesses.

2.3 Device and Technical Information

Device Information:

  • Device type and model
  • Operating system and version
  • Camera access (for QR code scanning)

3. HOW WE USE YOUR INFORMATION

3.1 To Provide Business Services

  • Authenticate and manage your access to the Business App
  • Process customer QR code scans
  • Record and track reward transactions
  • Verify transaction authenticity and prevent fraud
  • Provide transaction history and reporting
  • Send notifications about app updates or issues
  • Enable communication between business and platform

3.2 For Security and Fraud Prevention

  • Monitor for suspicious activity or unauthorized access
  • Detect and prevent fraudulent reward redemptions
  • Maintain audit trails for compliance
  • Investigate disputes or issues

3.3 For Analytics and Improvement

  • Analyze business app performance and usage
  • Understand transaction patterns and trends
  • Improve app functionality and user experience
  • Provide aggregated insights to business partners
  • Develop new features for business users

4. HOW WE SHARE YOUR INFORMATION

4.1 With Your Business Organization

Your information may be shared with:

  • Business owners and administrators
  • Other authorized staff members (for operational purposes)
  • Business managers (for reporting and oversight)

4.2 With Service Providers

We share information with trusted third-party service providers who help us operate:

  • Cloud hosting providers (secure data storage)
  • Analytics and monitoring services
  • Security and fraud detection services
  • Customer support tools
  • Push notification services

All service providers are contractually obligated to protect your data and use it only for specified purposes.

4.3 Legal and Compliance

We may disclose your information when required by law or to:

  • Comply with legal obligations or court orders
  • Protect our rights, property, or safety
  • Prevent fraud or security issues
  • Investigate violations of terms of service

5. YOUR PRIVACY RIGHTS AND RESPONSIBILITIES

5.1 Access and Correction

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Update your profile information (through your business administrator)
  • Request a copy of your transaction history

How: Contact your business administrator or our privacy team

5.2 Account Deactivation

When your employment or relationship with the business ends:

  • Your business administrator should immediately deactivate your access
  • Your personal account information will be archived
  • Transaction records will be retained for business and legal compliance
  • You may request deletion of personal data (subject to legal retention requirements)

5.3 Your Responsibilities

As a Business App user, you must:

  • Keep your login credentials secure and confidential
  • Never share your account with others
  • Only use the app for legitimate business purposes
  • Respect customer privacy - do not record or share transaction information outside the app
  • Report any suspicious activity or unauthorized access immediately
  • Follow your business's data protection policies
  • Log out when not in use, especially on shared devices

6. DATA SECURITY

6.1 Security Measures

We implement industry-standard security measures:

  • End-to-end encryption for all transactions
  • Encryption of data in transit (TLS/SSL)
  • Encryption of sensitive data at rest
  • Secure authentication with role-based access controls
  • Regular security audits and monitoring
  • Activity logging and audit trails
  • Secure QR code verification protocols

6.2 Transaction Security

  • All transactions are verified and recorded in real-time
  • Time-sensitive QR codes that expire after use
  • Duplicate transaction prevention
  • Immediate alerts for suspicious activity

6.3 Your Security Obligations

You are responsible for:

  • Using a strong, unique password
  • Keeping your device secure and updated
  • Reporting lost or stolen devices immediately
  • Logging out after each session
  • Never taking screenshots of transaction information

7. DATA RETENTION

7.1 Business User Data

  • Active user profiles are retained while you remain an authorized user
  • After account deactivation, personal data is archived for 90 days
  • Transaction records are retained for 7 years for compliance and tax purposes
  • Anonymized data may be retained indefinitely for analytics

7.2 Transaction Data

  • All transaction records (QR scans, rewards issued) are permanently logged
  • Required for audit trails, fraud prevention, and compliance
  • Customer identifiers in transaction logs are pseudonymized
  • May be shared with business partners for reporting purposes

8. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we make changes:

  • We will notify you through the Business App
  • The "Last Updated" date will be revised
  • Significant changes will require your acknowledgment
  • Continued use of the app constitutes acceptance

9. CONTACT US

For questions or support regarding this Privacy Policy:

privacy_tip

Privacy Team

Contact Privacy Form
business

Business Support

Contact Business Form

By using the Halal Rewards Business App, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described. You also agree to handle customer information responsibly and in accordance with applicable data protection laws.